Shipping policy

Product Delivery

Deliveries will be dispatched from Sous Vide Shop (Victoria) within 3 working days of order and payment processing.  Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to Sous Vide Shop and may range from overnight to 10 days.

Sous Vide Shop will use all reasonable endeavours to deliver by any requested or agreed date, however it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery.

Deliveries can be made to PO boxes or anywhere outside of Australia. In the instance the recipient has provided incorrect or out-of-date details, Sous Vide Shop is not liable for incorrect or unclaimed delivery.

Sous Vide Shop offers the opportunity to provide delivery instructions to have goods left at point of delivery. All efforts will be made to ensure these instructions are followed but it must be clear that the customer takes on this option at their own risk.